Returning the vehicle
Vehicles are to be returned to a Hertz rental location agreed upon in the rental agreement and during opening hours. If failed to do so Hertz will charge a service fee. Drop off can be done at other locations in agreement with Hertz staff and is subject to agreed cost at any given time. Return at a location not preapproved by Hertz Iceland is subject to towing cost.
For vehicles that are returned extremely dirty or if someone has smoked in the vehicle the renter will have to pay a cleaning fee:
The rental fee includes the mandatory vehicle insurance, i.e. liability insurance and accident insurance for the driver and the owner (Third Party Liability).
If the Renter chooses to rely on his credit card for cover, we strongly recommend that the Renter fully understands the terms and conditions of any cover provided by the credit card company before declining any of Hertz optional services.
The Renter’s own risk (also termed as “deductible”, i.e., the amount that must be paid out of pocket by the Renter for covered losses before an insurance company pays a claim) with regard to damage to the vehicle amounts up to the full value of the vehicle.
Third Party Liability
Third-party liability insurance and accident insurance for owner and driver will consist of the amount stipulated by Icelandic law at any given time.
Collision Damage Waiver ( CDW )
This option limits the Renters financial liability for damage to the Hertz vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
If CDW is declined, Renter will be responsible for damage up to the full value of the vehicle.
CDW Non-Waivable Excess: All rentals are subject to a non-waivable excess (N.W), depending on the vehicle group rented, for which the Renter are responsible in the event of damage to the Hertz vehicle during the rental.
Super Collision Damage Waiver ( SCDW )
The purchase of SCDW in addition to CDW reduces the non-waivable amount of the CDW. Note the purchase of SCDW does not lower the non-waivable excess for any other insurance than CDW.
Collision Damage Waiver ( CDW ) & Super Collision Damage Waiver ( SCDW ):
The amounts of N.W fees vary, depending on how high the amount of damage they apply to. In respect of N.W fees and to which damage amounts such payments apply, a reference is made to the damage pricelist of Hertz at any given time.
The payment of an N.W fee does not reduce the Renter’s N.W because of damage to the vehicle in instances listed in full detail in the rental terms and conditions.
We would like to recommend that you tell your customers about the 3 main things that are never covered by any insurance:
- Damages caused by driving off road or in water/river
- Damages to tires and underbody of the vehicle.
Damages caused by sandstorm or ash blowing against the vehicle is not covered unless the SAAP insurance is accepted.
Damages to front window and headlights is not cover unless the WSP insurance is accepted.
Theft Protection (TP) This option limits the Renters financial liability for loss or theft of the Hertz vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
If TP is declined, the Renter will be responsible for the cost of repairing or replacing the Hertz vehicle lost or damaged, following theft, attempted theft or vandalism up to the full value of the vehicle.
TP non-waivable excess (N.W). All rentals are subject to a non-waivable excess fee (N.W), depending on the vehicle rented, for which you are responsible in case of loss or theft of the Hertz vehicle during the rental.
Windshield Protection (WSP)
This option will eliminate the Renters financial liability for damages, caused by gravel, on the front window and headlights. Please note that this insurance does not cover sand- or ash storm damages.
Sand and Ash Protection (SAAP)
This option limits the Renters financial liability for damages caused by ash, sand or other earth materials being blown against the vehicle.
SAAP non-waivable excess (N.W). When getting the SAAP, the same non-waivable rules will apply as if those insurances are bought separately.
NEW – Insurance Packages
Available at location, pay on the spot option only, customers can by an insurance package that includes all the insurances offered by Hertz Iceland. These packages will deduct 30% off the insurance price.
Damage Car Transport The renter will always have to cover the cost for transporting the damaged vehicle. Please note that replacing a damaged vehicle is subject to availability and foreclosure of any damage cost.
Additional equipment is subjected to availability, but can be reserved in advance.
Hertz offers infant seats, child seats and boosters. If the seat/booster is damaged or not returned, the renter will be charged for the full value of the seat/booster.
Trailers are available on request for certain car groups, please refer to the fleet manual.
Luggage Roof Box
Luggage Roof Box are available on request for certain car groups, please refer to the fleet manual.
Roof Rack / Ski Rack
Roof Racks / Ski racks are available on request for certain car groups, please refer to the fleet manual.
Global Positioning System (GPS)
The Global Positioning system lets you drive with confidence and makes it easy to find your way to all points of interest. Should you miss a turn the navigation system will quickly recalculate a new route to your destination. The controls and menu are simple and clear, you’ll learn it in minutes. Make the most of your trip, using a navigation system and no fumbling around with maps.
Microphone for Travel Guides
Microphone to plug into the speaker system of the vehicle is available upon request. This can be plugged into the following vehicle types: LVMN(Q), SVMN(J), FVAR(W) and OVMN(W4).
Iceland Road Atlas – Your complete guide to Iceland
Your Key to Iceland in one handy volume. Here you have Iceland’s entire road system plus its geography, culture and history. Key locations and the distances between them are listed at the top and bottom of each map. Symbols indicate the various services available in the area. Each map is accompanied by interesting information on the history and natural features of the area.
4G Mifi Mobile Router
With Síminn’s 4G mobile Router you have access to a high-speed Internet connection around the country. You can connect up to 10 devices to the router simultaneously. 2 GB of data included – you can top-up online through Síminn’s top-up website.
GSM Mobile phone with Credit
Get Icelandic SIM Card Prepaid – it‘s cheaper. At our rental locations you can buy a starter package which includes a mobile phone and a ISK 1000 credit. This way you pay local calls at local cost, get cheaper international calls and access to the largest mobile network in Iceland. And the mobile phone is yours to keep.