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Terms and Conditions

Along with other practical information

Bookings

Seats cannot be guaranteed unless reserved or booked at least 48 hour before scheduled departure time. Confirmation email will be sent upon confirmation of booking.

Baggage

Marina Travel (MT) acknowledges that traveling bags are designed to protect their contents. In the course of normal handling, your baggage may show evidence of wear and tear. MT takes neither responsibility for minor cuts, scratches and dents nor for items that protrude from traveling bags, such as retractable handles, wheels, straps and luggage carts.

Pick up and drop off service for MT tours

  • Pick up for day tours is operated by several smaller coaches throughout the city centre up to 30 minutes before departure. Please be ready in time for your pick up in front of your hotel or guesthouse.
  • Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel/guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.).

Return times

Please note that indicated return times refer to guided tours only, drop offs and pick ups are not included. Additionally, during winter return times can vary due to weather conditions.

Included

All admissions to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

Excluded

Unless specifically listed, meals and refreshments are not included. During full day excursions there is a lunch stop at a local restaurant.

Prices

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Languages

Guidance is in English. Some tours are additionally guided in Chinese.

Clothing

Sturdy shoes and a warm outdoor wear should be worn when traveling in Iceland during any season. Nature is the main attraction on many of the excursions and a short outdoor walk may be included to fully enjoy the tour.

Food & beverages

Kindly limit consumption of food to “snack type foods” (candy, chips, cookies etc.). Only beverages in covered containers are allowed on board.

Liability

Marina Travel reserve the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Marina Travel. All such losses and expenses are the personal liability of the traveller.

Cancellation policy

Reservations for Day Tours can be cancelled 48 hours* prior to departure without penalty. Cancellations received less than 48 hours prior to departure will be charged full price.
*Except for Blue Lagoon bookings where cancellations must be received with at least 1 week notice.

Reservations for Multiple-Day Tours, Self-drive Tours and other tours have different cancellation policy that applies. Please kindly read carefully before booking.