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Terms and Conditions

Along with other practical information


Seats cannot be guaranteed unless reserved or booked at least 48 hour before scheduled departure time. Confirmation email will be sent upon confirmation of booking.


Marina Travel (MT) acknowledges that traveling bags are designed to protect their contents. In the course of normal handling, your baggage may show evidence of wear and tear. MT takes neither responsibility for minor cuts, scratches and dents nor for items that protrude from traveling bags, such as retractable handles, wheels, straps and luggage carts.

Pick up and drop off service for MT tours

  • Pick up for day tours is operated by several smaller coaches throughout the city centre up to 30 minutes before departure. Please be ready in time for your pick up in front of your hotel or guesthouse.
  • Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel/guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.).

Return times

Please note that indicated return times refer to guided tours only, drop offs and pick ups are not included. Additionally, during winter return times can vary due to weather conditions.


All admissions to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.


Unless specifically listed, meals and refreshments are not included. During full day excursions there is a lunch stop at a local restaurant.


Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.


Guidance is in English. Some tours are additionally guided in Chinese.


Sturdy shoes and a warm outdoor wear should be worn when traveling in Iceland during any season. Nature is the main attraction on many of the excursions and a short outdoor walk may be included to fully enjoy the tour.

Food & beverages

Kindly limit consumption of food to “snack type foods” (candy, chips, cookies etc.). Only beverages in covered containers are allowed on board.


Marina Travel reserve the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Marina Travel. All such losses and expenses are the personal liability of the traveller.

Cancellation policy

Reservations for Day Tours can be cancelled 24 – 48 hours* prior to departure without penalty. Cancellations received less than 24 – 48 hours prior to departure will be charged full price.
*Each tour has its own cancellation period. Please refer to tour details for more information.

Reservations for Multiple-Day Tours, Self-drive Tours and other tours have different cancellation policy that applies. Please kindly read carefully before booking.

Tour cancellation due to weather

In the event of bad weather and whole/part of tour has to be cancelled, Marina Travel will communicate with customer directly on possible changes that can be made to the tour. Any other arrangements will be subjected to discussions and agreement.